Gaming should be entertainment, not stress. fh99 believes every player should know their limits and play with enjoyment. This page gives you all the information and tools you need to game responsibly.
Your wellbeing and safety come first at fh99. We're committed to making sure every player games responsibly.
Set your own daily, weekly, or monthly spending limit. Once a limit is in place, it cannot be easily changed — helping you avoid overspending.
Set a daily limit on how long you play. When the time is up, fh99 will automatically notify you to end your session.
Temporarily suspend your account for anywhere between 24 hours and 6 weeks. No promotional messages will be sent during your break.
If you feel your gaming is getting out of control, activate long-term Self-Exclusion. Your account will be completely deactivated during this period.
Only players aged 18 or older may register an account on fh99. Age verification is mandatory at sign-up, and additional documents may be requested in suspicious cases.
Our Bangla-speaking support team is available 24/7, seven days a week, for any responsible gaming concerns. Instant assistance is available via live chat.
Responsible gaming means enjoying gaming or betting as a form of entertainment — not as a source of income or a way to solve problems. fh99 always wants every user to play with a healthy mindset and within their means.
Responsible gaming means knowing when to stop, how much is reasonable to spend, and whether gaming is having a negative impact on your daily life and relationships. fh99 has introduced a range of tools and features to help you stay in control at all times.
Online gaming and betting are growing rapidly in Bangladesh. As a responsible platform, fh99 believes our duty goes beyond entertainment — we are equally committed to keeping our users safe and informed. Responsible gaming is a promise we stand by, not just a policy we follow.
Signs of gaming addiction can look different from person to person. That said, there are common warning signs to watch out for. The symptoms below are grouped into two categories.
Warning Signs
Repeatedly placing bets in an attempt to recover lost money rather than accepting the loss.
Feeling irritable, restless, or frustrated when not playing.
Neglecting social relationships and family responsibilities due to gaming.
Using money meant for essential expenses or borrowed funds to gamble.
Hiding how much you play or spend from family members.
Staying up late, skipping meals, or neglecting your physical health because of gaming.
Answer the following questions honestly. If most of your answers are 'yes,' consider using fh99's responsible gaming tools.
Fh99 gives you a range of practical tools to manage your gaming limits. They're easy to use and can be activated anytime from your account settings.
Go to account settings to set a maximum daily, weekly, or monthly deposit amount. This limit cannot be exceeded. To increase it, a 7-day waiting period applies.
Once you've lost a set amount, betting will automatically stop. This protects you from chasing losses.
Set a time limit for each gaming session. Once the allotted time is up, your session will end automatically.
Suspend your account temporarily for anywhere between 24 hours and 6 weeks. You will not be able to log in during this time, and no promotional communications will be sent.
Activate a permanent exclusion lasting from 6 months up to 5 years. Your account will be fully deactivated, and any attempt to open a new account will be blocked.
Tools alone aren't enough for responsible gaming — the right mindset matters too. Follow the tips below to keep gaming enjoyable every time.
Fh99 is a strictly 18+ platform. As a parent, take the steps below to protect your child from online gaming.
Gaming addiction is a real issue, and seeking help is not a weakness — it takes courage. fh99 is always here for you.
Chat with our Bengali-speaking support team directly from any page on the site. Available 7 days a week, 24 hours a day.
Send us your issue at [email protected]. You'll typically receive a response within 24 hours.
Enable self-exclusion via account settings or through our support team. It takes effect immediately.
Seek advice from a mental health professional for gaming addiction. Contact your local mental health center.
Join fh99 and enjoy gaming in a safe, trusted environment. Use our responsible gaming tools to stay in control at all times.